Player accuses LXG of unfairness during the PUBG ILG tournament

A player from team K3G has accused LXG, the organisers of the PUBG ILG (Indian Lan Gaming) Tournament of unfairness. LXG has responded back.

A player of team K3G recently made a post in which he accused LXG of unfairness, among other things, for their PUBG ILG tournament. For those of you not aware, LXG is amongst one of the largest chains of gaming cafés in India. The Indian Lan Gaming is a series of tournament that takes place across various cities in India, which is organised and hosted by LXG.

In the post made by Karan Kohli on the PUBG India group, he said that the tournament was marketed as a LAN event, but took place in multiple Cafes in Bangalore. These matches took place in a Lobby hosted by LXG café in Bangalore. This caused a difference in the type of system each player was playing on, with K3G playing on a PC with Nvidia gtx 960, i5 6^th gen and 8 GB RAM. The post also said that they got FPS drops.

The main thing that the post accuses LXG is of unfairness. Karan says that during the last match, two players, including one from their own team got disconnected. When this happened, they contacted the main admins at LxG and were then told that there would be no restarts, even though the first four matches got a restart.

We contacted Blitz Café, the café K3G was allotted. They said that they indeed were getting low FPS, but their PCs were changed and were shifted to a better system.

We later contacted LXG CEO Shravanth Reddy and Kiran Noojibail, Director, Esports and Broadcasting, LXG.

Shravanth said,

“A PUBG LAN tournament requires 80 systems. No Café in India has 80 systems, so we tied up with other cafes. This was already informed to all the participants via Facebook. We clearly mentioned this when we posted this on Facebook. The registrations opened in March, and each café had 20 slots. Players had the choice to select the cafés during the registration. When K3G registered on 23^rd (August), there were only two slots left, and they got Blitz.”

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“The team that took the first prize was also playing on GTX 960 and 144hz monitor.”

Regarding the issue of restarting during the PUBG ILG tournamnet, Shravanth explained,

“Even though we have Static IP at LXG, most of the other cafes have dynamic IP, due to which the players kept disconnecting from the host lobby, so we restarted the game whenever that happened. Team K3G (Karan’s Team) raised an issue with the constant restarts, saying the players were deliberately disconnecting when they did not get favourable drops. So it was decided that there would be no more restarts on any condition, and the game would continue. The same was conveyed across all cafes.

Team K3G did not have any disconnecting issue all day, but when they did disconnect during the last game, we decided to abide by the newly formed rule which K3G had wanted in the first place.”

“I told them earlier that this could happen to anyone, even though it hasn’t happened to you now”, said Kiran. “But they said that they did not want anymore restarts.”

On asking whether the first restarts were done before the first circle, Kiran replied, “Yes. I had given the call long before the actual restart happened. But then the communication through each team is gonna go differently.”

When we contacted Karan and asked him about the restarts, he said, “They restarted the first three matches after the first circle. After around 4.5 minutes.”

About the no restart policy they agreed on, he said “We talked to Kiran and we agreed that there shouldn’t be any more restarts. It wasn’t like they announced it or something. Just a verbal agreement between Kiran and only our team. So if they were bending the unspecified rules from starting, then why not at the end. You made a rule in the middle of the tourney on someone else’s word. Great job on that.”

We did not find any rules relating to the tournament which dealt with in game or circumstantial issues. The terms and conditions dealt mostly with copyright, limitation of liability and prize money, whereas the email sent out to the players dealt with rules regarding the match format and how points would be awarded.

When asked for comments on this, Kiran replied, “We do say in case of any disputes it’s the tournament director’s decision and it is final and binding. And since it was an ad-hoc issue that we faced on the day, it was directly communicated to the squads via our on ground admins.”