Twitch Error 4000 pops up with the message “Media Resource not supported” while making the stream unavailable for the users. Multiple recent reports has helped to figure out few causes of this error and solutions for the same. Go through the list below to pinpoint the cause and fix it without much hassle.
Reason 1: Corrupted Cache and Cookies
The cache and cookies stored by the browser helps the user navigate faster by showing relevant results and loading pages faster but the data stored might get corrupted over time. This corrupted data might be the root of this error as this either stops the site from loading or causes problems with streaming services. Fixing this problem is simple, just clear the cache and cookies, by following the steps given below:
- Click on ‘Menu’ button on the top right side of the browser and click on ‘More Tools >> Clear Browsing Data’.
- Under the ‘Advanced’ tab, select “Cookies and other site data” and “Cached images and files”, as shown below, and click on clear data.
Reason 2: Network Disconnection
This error might also show up if the internet connection is disrupted for some reason. Once the user makes sure that the connection is reestablished, simply refreshing the webpage will be good enough to get rid of this error.
Reason 3: Playback Interference
If there are other applications running in the background or other tabs open on your browser which are using audio playback, then this might be the reason for the error. These applications or tabs might interfere with the twitch’s audio playback service leading to this error. Simplest way to deal with this or rather avoid this situation happening is shutting down all other applications or tabs while streaming on twitch.
Reason 4: Incorrect Audio Driver
If the correct audio driver isn’t selected for the audio device connected, then some applications and websites might have problem with audio playback while others will run fine. Twitch comes under the banner where wrong drivers renders it’s services useless and might lead to “Error 4000”. To fix this, follow the steps given below:
- Right click on the sound icon, found in the notification area of the taskbar, and click on ‘Sounds’.
- Click on ‘Playback’ tab on sound window.
- Here, select the audio device that is to be used, right click on it and click ‘Set as default’.
Reason 5: Autoplay Bug
In case of chrome users, the autoplay feature might intervene with certain elements leading to this error popping up. This happens due to a bug in the autoplay feature of chrome which can be resolved by disabling this feature until it is patched by chrome. Follow the steps below to do so:
- Type “ chrome:flags ” in Chrome’s address bar and press enter.
- Look for the heading ‘Autoplay Policy’, click on the dropdown and select “Document User Activation is Required”.
Once the setting is changes, the videos on websites will not play unless the user manually clicks on the play button.
