A PS4 user generally encounters PS4 ERROR CODE: CE-35694-7 while trying to start a game or install a game or application. The user gets a small pop up window with the message “An error has occurred. (CE-35694-7)”, with no explanation as to what caused this error. So, the root cause behind this error code popping up is low storage space.
If the user’s storage space is way too low then few games won’t run. Other than that, a recent update from Sony specifies that to install a game, the PS4 must have double the amount of storage space required.
We have listed few simple solutions below to help users facing this issue.
Solution 1: Delete Unwanted Games, Pictures and Themes
Once a game is added to the PS4 library, the user can download or install it from a hard drive anytime they feel like. In this day and age, the fear of losing a game permanently upon uninstalling is not a concern. Once the game has been added to a user’s library, they can literally download it on any PS4 upon logging in from their account.
To delete these games, themes, etc follow the steps below:
- Press ‘UP’ with the left thumb-stick, while on the home screen, to access the dashboard. Here select “Setting” and press ‘X’ to open it.
- Select “System Storage Management” in the settings menu and press ‘X’. This will display the amount of space consumed by each category.
- Select “Applications” and press ‘X’ to get a list of the games installed currently. Press the options button and select the games that is to be uninstalled.
- The same procedure applies to “Capture Gallery” and “Themes”.
Solution 2: Storage Status Check
If the PS4 ERROR CODE: CE-35694-7 shows up even if you have enough space or after clearing up enough space then this might be a minor PS4 glitch. This glitch mostly happens when the user connects an external storage device which confuses the system. The PS4 gets confused with the amount of space it has.
To fix this one can do a System Storage Status check during the boot up. Follow the steps below to do the needed:
- The PS4 controller should be connected using a physical wire while turning on the system.
- Considering the PS4 is switched off, it must be started by pressing the Power button and Eject button simultaneously.
- This will open the PS4 in safe mode while running a System Storage Status check. Once the procedure is completed, it shall auto restart.
This should solve the error. In the worst case scenario, if this doesn’t work, move on to the next solution given.
Solution 3: Initialization (Factory Reset)
When everything fails, it’s better to clean up the whole PS4, i.e. factory reset it. Before proceeding ahead remember to back up your game saves and anything else that you might require later on.
- Press ‘UP’ with the left thumb-stick, while on the home screen, to access the dashboard. Here select setting and press ‘X’ to open it.
- Here select “Initialization” and press ‘X’ to open it.
- Select “Initialize PS4” and then select “Full” to start the procedure.
This procedure might take a few hours to complete, hence don’t TURN OFF your console.
