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How to fix Mass Effect Andromeda DirectX Error

Abhishek Sahu by Abhishek Sahu
September 11, 2019
in Error Guides
4 min read
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The Mass Effect Franchise is well known for its amazing story-line and choice based endings. It may be an amazing game but it has its fair share of bugs which has been irritating people, one of which is the DirectX Error.

Andromeda Error

 

The above error message pops up after the game crashes which is due to some graphic related problem. Although for many users, lowering the graphics settings worked fine but some were annoyed as this is not a viable solution on a high end setup.

Error Code Explained

This error might also pop up if the game runs out of memory. If any memory intensive process is running in the background, then there is a possibility that the game isn’t getting its fair share of memory. 

Other instances of this error code popping up were due to unsupported graphics drivers, overclocked system and usage of multiple monitors.

Solution 1: Increasing Paging File Size

Paging File is a virtual memory which acts as RAM extension. This virtual memory is taken from the hard drive, which is much slower as compared to RAM, but it helps the computer to run programs which wouldn’t run otherwise.

Follow the steps below to increase the paging file memory:

  • Right click on “This PC” found on desktop or file explorer and select “Properties”.
  • Click on “Advanced system settings” found on the left side of the window. This will open ‘System Properties’ window.
  • Click on “Settings” under “Performance” option which will be found under the “Advanced” tab in the ‘System Properties’ window. This will open ‘Performance Option’ window.
  • Click on “Change” under “Advanced” tab of  ‘Performance Option’ window. This will open ‘Virtual Memory’ window.
  • Here select “Custom size” option and enter desired value in the fields below. Its preferable to enter same value for initial and maximum size to avoid major complications.
  • Now try running Mass Effect.

Solution 2: Using GPU at Default Speed

The DirectX Error error has bugged overclockers a lot. Although overclocking the GPU increases your PCs performance, but for some reason Mass Effect crashes unlike other games which get a significant performance boost.

Reverting back the GPU to it’s old clock speed is equally easy depending on which software is being used. Most GPUs now come with a custom overclocking software which have a restore to default option.

In worst case scenario the default clock values can be found online on the manufacturer’s website.

Solution 3: Update or Revert Drivers

The Andromeda DirectX Error error might also pop up due to unsupported drivers. Easiest way to deal with this is to update the graphics card driver from the official website.

Interestingly, this error might arise if we update the graphics driver. This might be due to some bug in the new driver. In such cases, the user must go to the GPU manufacturer’s website and download an older and more stable version of the driver.

The links to download drivers are:

  • Nvidia
  • AMD

Solution 4: Disable 2nd Monitor

If the user has a dual monitor setup and none of the above solutions work out, then this might be the only way to fix the error code. This must be done as most old games fail to accept this technology.

  • Nvidia Users: Right-click on Desktop >> NVIDIA Control Panel >> Display Tab >> Set up multiple displays >> Disable all monitors except your PC screen.
  • AMD/ATI Users: Open AMD Catalyst Control Center >> Display management >> Disable all monitors except your PC screen
Tags: Andromeda DirectX ErrorMass Effect
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Abhishek Sahu

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